Home

Refund Policy

Last updated: 23/02/2026

1Overview

XDP Advanced Dynamic AI Systems LLC wants you to be satisfied with your purchase. If a course does not meet your expectations, we offer a clear and fair refund policy.

2Eligibility

You may request a refund within 14 days of your purchase if: • You have not accessed more than 25% of the course content • You experience a technical issue preventing access to the content • The content does not match the advertised description

3Refund Process

To request a refund: 1. Send an email to [email protected] with your order number 2. Describe the reason for your request 3. We will process your request within 48 business hours 4. If approved, the refund will be issued to your original payment method

4Exceptions

Refunds do not apply in the following cases: • Courses already completed or with more than 25% of content accessed • Coaching or consulting services already delivered • Requests made after the 14-day period • Promotional or discounted purchases (unless legally required)

5Refund Timeline

Once approved, refunds are processed within 5 to 10 business days. The actual timeline depends on your bank. You will receive an email confirmation once the refund is initiated.

6Contact

For any refund-related questions, contact us at: [email protected]

Xavier de Poorter

Hello & welcome

Expert IT+30 ans d'EXP

Hi, I'm Xavier de Poorter, an IT expert with 30+ years of experience. This website showcases my core activities and working approach.

I focus on 4 complementary areas:

  • Training: sharing practical knowledge

  • Consulting: designing the right solutions

  • Coaching: helping you make sound technical decisions

  • Solution: turning your ideas into concrete outcomes

I personally lead each project, and I work with trusted partners whenever needed.

You can also explore my client tracking tool and the delivery processes I use.